eLink Collaborative Solution

Attention: open in a new window. PrintE-mail

eLink, software solutions for Collaborative Business to develop and manage your activities

puce-rouge Presentation puce-rouge Functionality
puce-rouge F.A.Q.

 

eLink is an activity management tool which links your address book with all pertinent information. Thus, you can see the history of your customer and prospect relationships, share your calendars and e-mails, track your dashboards, manage your projects and plan your actions in a fluid and transparent manner. The daily activity of your departments can largely be automated, your activity is visible at a glance, and the shared information enables true teamwork.

With eLink, you become efficient naturally!

Real-time activity tracking Contextual classification of documents Secure centralisation of data
Easy appointment scheduling eLink CRM E-mail and document integration
Interface between eLink and your domain-specific applications eLink, intuitive and efficient software solution Information sharing with access rights and profiles

In its rôle of eLink integrator for Switzerland, Valthicha follows the recommended iterative process: first, needs analysis with the users, then prototyping by domain or functional area, including if necessary any specific development, then import of the client's data. Production launch of the software is accompanied by user training, and maintenance is assured – the change happens in total safety!

Functionality

Page Top

Rich Address Book

- Management of customer/prospect/supplier information
- Tracking of all companies and contacts
- Benefit from the relationship historical information
- Integrate relevant e-mails

My Daily Work, Simplified!

- Share calendars, plan actions
- Integrate with MS-Office applications
- Full-text search even in attached files

Commercial Activities

- Product Catalogue and Business Management modules (from first contact to payment, via signature)
- Customer support/Help Desk module
- Timesheet management module

Intelligent Database

- Documents are archived – and retrievable – by context
- They can be generated automatically from templates
- They can be shared, with different versions

Useful Tools

- Easy customisation
- Automation (save time, reduce manual errors)
- Interaction with extranet

Efficiently Manage Activities

- Project Management module
- Audience targeting module for newsletters, invitations, etc.
- Custom reporting

F.A.Q.

Page Top

puce-verte How long does eLink installation take?
Whether you choose on-site hosting, or the ASP solution, eLink is extremely simple. The standard version can be installed, and the users' machines configured, in half a day. You are then ready to discover your new tool with our consultant.

 

puce-verte How does eLink training take place?
Valthicha trains your staff on the use of eLink in a personal manner, either in half-day or full day segments. Please contact us to schedule a session at your premises.

 

 puce-verte Where does eLink come from?
A sociological study of the Brussels University, in 1994, enabled the elaboration of a generic model for professional relationships and corporate information exchanges, and this forms the basis of eLink. This is why eLink is so intuitive and so easy to use!

eLink is based on a universal model, which applies no matter the activity, size and complexity of your organisation.

 

puce-verte My eLink … or Standard eLink?

eLink is based on a universal model, which corresponds to the natural processes of "front-office" activities. You can therefore use it as is, straight "out of the box"!

But eLink is also highly capable of evolving: if you want to automate certain daily tasks, standardise processes, or adapt the interface and the type of information you manage, this can be achieved very easily, either right at the start or later, while you are already using it!

 

puce-verte eLink today … and in 2020 ?
eLink was created in 1994, and since, is in use in organisations of all types and sizes. It is continually evolving, and you can benefit from new versions or technical improvements, add users or modules, personalise your interface or automate processes, integrate domain-specific applications or connect your customers, on an on-going basis, to generate more and more business!

Would you like to discuss your needs with us or enquire about what eLink can offer you specifically?